How To Review and Approve/Deny Submitted Documents

By Matt Todaro
Founder, Head of Product

You may have noticed while creating a document there is a Submissions tab in the document editor. While you are free to use that we have created a separate workflow that will allow you to view submissions for multiple documents at once instead of having to open each document individually to moderate submissions.

  1. Open your club's admin menu and click the Documents button.

  2. Click the All Submissions button at the top of the page.

    • This will load a table with all of your document submissions.

    • E-signature documents are accepted by default. Clicking one of the View buttons will open a preview of the document with their signature and timestamp at the bottom.

    • When an Uploadable Document is submitted its default status will be Pending Review.

  3. Use filters to search submissions by document, club member name or a document submission's status (approved, pending, or rejected).

  4. Set the Status filter to Pending Review

    • This will narrow the submissions down to only those that are awaiting your approval or denial.
  5. Click one of the View buttons in the right column of the table.

    • This will open a modal window with that member's submission history for that individual document.

    • You can click one of the View buttons next to their submissions to see the document that has been uploaded in a new tab.

  6. Update the Status column for a member's document submission.

    • If you select the Rejected option a new column will appear labeled Rejection Reason. Enter any information in there you'd like to send to the parent.

    • When you are done typing, click off of the field. A Send Email Notification button will appear just below that input field.

    • Click that button to trigger an email to that member's parents/guardians and let them know their photo was blurry, they submitted an incorrect document, they were missing required information, etc.

Article Series:

Creating & Editing Documents

How to Create an E-Signature Document
How to Edit an E-Signature Document
How to Create an Uploadable Document
How To Edit an Existing Uploadable Document
Should Documents Be Assigned To a Season?
How Do Parents Submit Documents?