After opening a form’s admin page, navigate to the
Scheduled Emails tab.
Create Broadcast button to open the modal window.
The default option selected for the
Send From Email field will be your club's
Organization Email (you can set this in your Club Settings). This field can be changed to any email assigned to your club's coaches/staff members (the
The default option for
When To Send is
Send Broadcast Immediately. If you would like to schedule this email to send in the future please select the
Schedule Broadcast option instead.
A new row will appear with Date / Time fields.
Emails will be sent according to the
Timezone that you have selected in your
Club Settings (defaults to
Eastern). If your emails are firing off at the wrong time this setting will probably need to be tweaked.
Subject for the email
You can click the
Preview button above the
Message Content field to preview exactly how it will display to your recipients.
Scheduled Broadcasts in the Form Editor do not support merge tags at this time.
Create Broadcast button.
If the email was scheduled sometime in the future you will have the ability to edit/delete this broadcast before it sends.
Scheduled emails will be sent to those with an active form submission
at that scheduled time.
For clarification, if five athletes signup on Monday, you write an email on Tuesday and schedule it for Friday, and 15 athletes signup on Thursday.. when your email sends on Friday it will be sent to all 20 athletes.
If one parent registers multiple children (let's say three of the 20 registrations from above were from one family) we will only send one email per email address.. so in this case we'd send 18 individual emails (since two of those three children would technically be a duplicated parent email address).